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Help and support

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Write to us and a person answers. We usually reply within 24 to 48 hours, Monday to Friday.

Common questions

What is Pasture?
A daily Christian companion with a lamb in it. You cannot feed the lamb directly. The only way to care for it is to care for yourself: prayer, Scripture, stillness, gratitude. Every act of care grows its wool, and your honest daily check-in sets the weather over the meadow.
Is Pasture only for Christians?
It is made for Christians, and it is Christian all the way through: the verses, the prayers, the seven-day series and the words the lamb says. Anyone is welcome to open it, but it will not pretend to be a general mindfulness app.
Is Pasture therapy, or a crisis service?
No. Pasture is devotional material, not medical, psychological or pastoral care, and nobody watches what you write in real time. If you are in danger or need urgent help, call or text 988 in the US, or your local emergency number.
What happens if I miss a few days?
Nothing bad. The lamb simply waits by the gate. There are no guilt streaks and no scolding, and because the lamb grows by days tended rather than days in a row, a few weeks off changes nothing.
Is it free?
Pasture is free to download. Some features may need an optional subscription, sold through the App Store. The length, the price and any free trial of each plan are shown on the purchase screen before you buy anything.
How do I cancel a subscription?
In your Apple ID settings, under Subscriptions. Cancelling stops all future charges and you keep your subscription until the end of the period you have already paid for. Deleting the app does not cancel a subscription.
Can I get a refund?
Apple takes the payment, so Apple decides the refund. Request one at reportaproblem.apple.com. Our refund policy explains the whole route, and what we can help with on our side.
I already paid but my subscription is not showing
Open You, from the person button on the meadow, and choose Restore purchases. Your subscription is tied to your Apple ID and will come back on any device signed into it. If it does not, that is a bug rather than a billing problem, so write to us at support@getpasture.app before asking for a refund.
What happens to what I tell the app?
What you tell Pasture about your wellbeing and your faith is treated as sensitive. It is never sold, never used for advertising and never shared with advertising partners. The app never asks for your contacts, photos, microphone, camera, health data or precise location. The privacy policy names every processor the app uses.
Is it an AI chatbot?
No. The verses, prayers and reflections are written, not generated, and what you write is not sent to an AI provider. If that ever changes, the privacy policy will name the provider before the feature reaches you.
How do I change or turn off the daily reminder?
Open You and tap Daily reminder, then pick a time or No reminders. You can also revoke notification permission in iOS Settings. It is a quiet note from the lamb, never a streak alarm.
How do I delete my account?
In the app, open You and choose Delete account. Your data is removed within 48 hours. The account deletion page walks through exactly what goes and what has to stay.

Deleting your account

You can delete your account from inside the app: open You, from the person button on the meadow, and choose Delete account. If you have already removed the app, or you want to know exactly what gets deleted and what has to be kept, the account deletion page explains it.

How to delete your account ›